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Services that come with the equipment

We do not just sell machines. We stay with you until your crew has mastered them.

A machine only makes money when it runs steadily on site. That is why every unit comes with configuration advice, operator training, warranty and technical support.

Purchase

Right-sized configuration, itemized quote, delivery, commissioning test and on-site training.

  • Needs assessment and configuration proposal for your project
  • Itemized quote: machine price, VAT, delivery, training, spare parts
  • Delivery, installation, test run and handover
View details: Purchase

Rental

Rent a machine for a project to prove the results before investing, with operating guidance included.

  • Daily, weekly or monthly rental
  • Pre-delivery inspection and condition report
  • Operating and safety briefing at handover
View details: Rental

Contracting

Machine plastering and putty spraying contracted per m², with measured output and flatness records.

  • Survey and machine-based method statement
  • Sample floor or unit for prior acceptance
  • Full-scale work on schedule
View details: Contracting

Operator training

Hands-on training on your site: safety, material preparation, operation, troubleshooting, cleaning and maintenance.

  • Electrical safety, high-pressure equipment safety, protective gear
  • Preparing mortar, gypsum and putty: consistency, sand screening, mix design
  • Setup, operation, adjusting flow and coat thickness
View details: Operator training

Warranty and parts

1-year warranty, 6-year parts supply and free remote technical support under the manufacturer's policy.

  • 1-year warranty on all equipment (manufacturer policy)
  • Manufacturer commits to supplying spare parts for 6 years
  • Free remote technical support and advice
View details: Warranty and parts

Service commitments

Under DERUTU's service policy for its equipment:

  • 1-year warranty

    On all equipment, within warranty scope.

  • 6-year parts supply

    The manufacturer commits to supplying spare parts for 6 years.

  • Remote technical support

    Free remote advice and unlimited online operating guidance.

  • On-site support

    Lifetime on-site support; free for items under warranty.

Accessories and consumables are not covered by the warranty. Items outside warranty are chargeable. Full terms are on the warranty card.

Get a quote

Get a quote